Challenges in Assessing Parameters of a Socio-Technical System
نویسندگان
چکیده
The paper is an investigation of challenges in assessing parameters of a socio-technical system. The investigation is carried out using an augmented socio-technical matrix the quadrants of which represent culture, type of structure, methods/technique and type of technology. Investigation concerns a specific kind of matrixes developed for the purpose of achieving the right level of flexibility for a business process. The paper lists the challenges that need to be addressed when assessing parameters of a socio-technical system and suggests ways of dealing with them. Conclusion includes some generalization and plans for the
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